BOOK

Terms And Conditions

BIRDIES:

Birdies is all about unbridled fun, however please make sure you are aware of the following terms and conditions when you and your flock make a booking with us:

CHANGES TO YOUR BOOKING

If the number of guests attending your booking changes from the original number booked, we reserve the right to adjust the tee off times you are allocated and/or your playing time to ensure all our guests have the best possible Birdies experience. Please be ready to play at the start of your booking as we can only hold the tee off area for a maximum of 15 minutes. If you’re running late, please let us know at 020 3011 1188 and we will do our best to accommodate you.

Birdies reserves the right to make changes to your booking and will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by an event outside of our control. Where the event outside our control significantly delays your tee off time (by longer than 60 minutes) or means we have to cancel your Booking, we will contact you to rebook or arrange a refund (at your option).

Bookings may not be re-sold or transferred for commercial gain. Any attempt to do so may result in the cancellation of the booking without refund, and the holder of a re-sold or transferred booking may be refused entry or required to leave the site.

REFUNDS

Please note that all ticket sales are final and refunds are not offered, except for in the event that a booking is cancelled by SFG Club Ltd.  (COVID) Guests are able to transfer their bookings up to 12 noon on the day of their booking. You can create an account with us in order to do this for free via our website.

AGE RESTRICTIONS

PLEASE NOTE: Only guests over 18 are permitted on the Birdies course. The only exception to this is during our FAM SLAM Sunday (11AM – 4PM – last slot 3.20PM) and School Holiday (12PM – 4PM) sessions at Battersea, and Monday to Friday & Sundays (12PM – 4PM – last slot 3.20PM) at Angel.

Only children over the age of 4 are permitted on the course. There must be 1 supervising adult to 3 children at any time.

Outside FAM SLAM sessions, under 18s can remain in the venue for food and drinks up until 5pm, but are not permitted on the course past 4pm. Proof of ID may be required afterwards. Acceptable forms of ID include valid passports, UK driving licenses or any card with the approved PASS logo. Anyone under the age of 18 or who is unable to prove their age when requested will not be admitted and no refunds will be given.

HEALTH & SAFETY

All attendees are permitted to use Birdies courses, facilities and equipment solely at their own risk. Those present at the venue must comply with any instructions given by staff co-ordinating activities taking place at the venue or in relation to health and safety or security matters. Whilst all efforts are made to make our golf courses as safe an environment as possible, Birdies cannot be held liable for any injury caused by slips, trips or falls or any other such incident. 

Please note that our venue contains flashing lights, UV lights and loud music. Animals are not permitted inside of Birdies, apart from assistance dogs. 

We operate CCTV cameras at our venues to ensure the health and safety of our customers and staff and to protect against crime. 

Birdies cannot be held responsible for any loss or damage to guests’ property whilst attending the Birdies venue.

All guests in your party agree to behave responsibly throughout the duration of their visit to the venue. Birdies management operate a ‘zero tolerance’ policy towards violent or abusive behaviour & reserve the right to decline, to honour a booking and/or eject from the premises any attendee who is seen to behave antisocially; are under the influence of drugs; are seen to be causing a nuisance to others; or responsible for the commissioning of a criminal or civil offence. Birdies reserves the right to refuse admission to the venue and may conduct security searches on entry. 

COVID

The safety of our guests & team is our number one priority & we continue to regularly disinfect all surfaces & offer hand sanitising stations at the venue – if you have any symptoms of COVID 19 we ask that you do not enter the venue. If you have already purchased a ticket and have symptoms, please contact our customer service team in advance of your visit to reschedule your visit. Symptoms include (but are not limited to) high temperature, persistent cough and loss of taste and smell. We retain the right to refuse entry or eject any guests exhibiting symptoms of Covid 19. 

GENERAL

As a condition to play crazy golf, all players must be aware of and consent to filming. Photography and video footage may be used for PR purposes and marketing material.

Birdies reserves the right to charge for any damage caused to our property or equipment with intent. 

GROUP BOOKINGS / PRIVATE HIRES

All bookings require full payment to secure their booking; this is NON-refundable.

We are unable to hold days/time slots offline until we receive confirmation of booking. 

Payment must be made within 48 hrs after booking confirmation.

Bookings may be transferred to another date with a minimum notice of 7 working days (within 6 months of the original booking), subject to availability.

Food packages require a minimum of 7 working days’ notice to be transferable.

Should the number of guests in your party reduce after payment, we will not provide a refund; however, we will place their package drinks on a bar tab for the remaining party members.

Pre or post-golf table reservations may vary in length due to the volume of bookings on the day and the size of your party. 

Food pre-orders will be served in a timely manner so that you and your party have enough time to enjoy your food prior to your game. This may result in your pre-ordered food being served before all guests have arrived. Please ensure your guests are on time. 

Private hires will be given an end time to their venue exclusivity and Birdies will reopen to the public.

If agreed minimum spends are not met, the remaining balance is retained by Birdies for the venue hire.

VOUCHERS

When purchasing a voucher, please note the voucher expiration dates cannot be extended beyond the originally stated expiration date. Vouchers also cannot be used in conjunction with any other offer. 

OFFERS

Standard Adult Peak ticket from 5 pm daily.

Off Peak discount valid Monday to Friday before 4:40 pm for every Adult ticket.

Families and Children: Our Family ticket consists of 2 adults and 2 children and is priced at £25. It is available on Sundays at both venues and during the school holidays. The last bookable family/child’s slot is 3.20pm.

Happy Hour offer valid from 4-7PM TUE to FRI at our Battersea venue and MON to FRI at our Angel Venue. Opening hours may be subject to change. Offer entails 2 of the same cocktail for £12 or 2 od the same mocktail for £6, subject to availability. 

Patty & Putt offer valid from 5 pm on Wednesdays, until further notice. Opening hours may be subject to change. Offer entails any Cheeky Burger, plain fries & a round of golf for 1 person for £20. Cheeky Burger options are subject to availability. 

Date Night offer valid from 5 pm on Tuesdays at both venues and Mondays at our Angel venue, until further notice. Opening hours may be subject to change. Offer entails 2 glasses of Prosecco & a game of golf for 2 for £25. 

Sunset Sessions offer valid from 5 pm on Thursdays, until further notice. Opening hours may be subject to change. Offer entails a Sunset Fizz Cocktail & a game of golf for £15.

Student discount valid for each student with a valid student ID, available MONDAY to FRIDAY before 4:40 pm. Please note, students who arrive without the relevant ID may be turned away or asked to pay the full amount (Unidays/Student Pass accepted).

Student Golf and Drink Combo offer applies to pint of beer, house cocktail or mocktail only.

PROMO CODES

BIRDIESBATTERSEA: By adding this code at checkout, customers will receive a free signature cocktail or mocktail (children’s tickets – mocktail only) with every standard adult or child ticket. Not to be used in conjunction with any other offer. Offer valid until 30th December 2022 for our Angel venue only.

HELLOBIRDIES: By adding this code at checkout, customers will receive a free signature cocktail or mocktail (children’s tickets – mocktail only) with every standard adult or child ticket. Not to be used in conjunction with any other offer. Offer valid until 30th December 2022 for our Battersea venue only.